FREQUENTLY ASKED QUESTIONS
Share the measurements of your space. A hand-drawn sketch or architectural drawing works great.
We’ll work with you to create an initial drawing, then provide a quote based on the design. You can adjust the design to fit your budget. We can also offer 3D renderings. The price covers the cabinet, accessories, pre-assembly, and sturdy packaging.
We offer various styles like solid wood, flat panel, European, French, American, and mixed styles. Just let us know your preference, and we’ll provide the perfect solution.
We follow strict procedures to ensure accuracy and quality:
- Initial Measurement: We ask clients to provide accurate measurements (architectural drawings are preferred).
- Design Adjustments: Modifications can be made during the design phase based on actual conditions. 3.Re-measurement: We re-measure before client approval to ensure the drawings match the actual dimensions.
- Quality Inspection: Our QC team checks each panel against the drawings. Any discrepancies are immediately corrected.
- Final Inspection: We conduct a thorough inspection before shipping and encourage clients to review the goods if possible.
We use foam padding, corner protectors, and reinforced cartons for both knock-down and assembled packaging. For LCL shipments, we pack into crates or pallets for double protection. For container shipments, we ensure extra protection during loading.
For knock-down packaging, we recommend hiring local professional installers to assemble them using our instructions. For pre-assembled packaging, if you have good DIY skills, our clear labels will help you install them yourself.
After the final payment, we’ll arrange the shipping. We offer door-to-door service, handling customs, clearance, taxes, and delivery to your specified location.
- Take photos for evidence.
- Compare with the drawings to check for production errors.
- Contact us to confirm.
- If it’s our error, we’ll remake and resend the item.
- We’ll ship it by air or sea.
- Complete the installation.
